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Support

• Contact: support@umedrop.com
• Languages: English, Japanese
• Hours: Weekdays, 10:00 to 18:00 Japan time (JST, UTC+9)
• Response targets: within 24 hours for critical problems that stop your work, and within 5 business days for everything else (the standard in our agreement with Atlassian)

To report a security vulnerability, contact security@umedrop.com.